Casimba Casino Terms & Conditions
These Terms and Conditions govern access to and use of Casimba Casino, including the website, gaming services, account facilities, promotions and related features. By creating an account or using the services, you confirm that you have read, understood and agreed to these Terms.
These Terms should be read together with any promotional rules, game rules, privacy information and other notices displayed on the Casimba Casino website. If you do not accept any part of them, you must not register or continue using the services.
Acceptance of Terms
By opening an account, depositing funds, placing a wager or otherwise using Casimba Casino, you enter into a binding agreement with the operator of the service. These Terms apply to every visit and transaction unless a specific written agreement states otherwise.
Game-specific rules may apply to individual casino products. Those rules will be made available before or during play and form part of these Terms. Where a game rule conflicts with these Terms, the game rule will apply only to the relevant game feature.
Eligibility
Casimba Casino is available only to individuals aged 18 or over. You must meet the minimum age requirement at the time of registration and throughout your use of the services.
You are responsible for checking that online gambling is permitted in your location. Casimba Casino does not invite persons to use the services where access or participation would be unlawful. Access may be restricted for residents of particular jurisdictions, and technical measures may be used to enforce those restrictions.
You must use the services personally and may not open or operate an account on behalf of another person, business or organisation.
Account Registration
To use account-based services, you must provide complete, accurate and current information. This may include your name, date of birth, residential address, contact details and other information needed to manage your account.
Only one account is permitted per person unless Casimba Casino expressly agrees otherwise. You must keep your login credentials confidential and take reasonable steps to prevent unauthorised access. You are responsible for activity carried out through your account unless you have promptly reported a security concern.
If your personal information changes, you should update it without delay. Casimba Casino may refuse a registration, require additional information or close duplicate accounts where this is reasonably necessary to protect the service and its users.
Verification
Casimba Casino may carry out identity, age, address, payment method and source of funds checks. These checks may take place when you register, before a withdrawal, during account activity or whenever further information is reasonably required.
You must provide documents that are genuine, readable and valid. Examples may include an identity document, proof of address or evidence relating to a payment method. Information supplied for verification must belong to you and must not be altered.
Pending verification, certain account functions may be limited. If the requested information is not provided within a reasonable period, or if it does not satisfactorily confirm your details, Casimba Casino may suspend the account or decline relevant transactions in accordance with these Terms.
Deposits
Deposits must be made using a payment method registered in your own name or otherwise authorised for your use. Casimba Casino may reject or reverse a payment that appears to come from a third party or presents a security concern.
You should deposit only money that you can afford to lose. Funds must not be used for unlawful purposes, and you must not attempt to use the service to transfer money between people or accounts.
- Transactions may be subject to processing times, minimum or maximum limits and checks by the payment provider.
- Your bank or payment provider may apply its own fees or exchange rates.
- Casimba Casino may delay access to deposited funds while a payment is being confirmed.
- Any incorrectly credited balance must be reported and must not be used.
Withdrawals
Withdrawal requests are processed to an approved payment method, normally using the same method used for deposit where this is available and appropriate. Casimba Casino may request verification before releasing funds.
Withdrawals are subject to any displayed limits, processing conditions and applicable game or promotional rules. A request may be reviewed for unusual activity, payment reversals, duplicate accounts or other account concerns before completion.
You are responsible for ensuring that your withdrawal details are accurate. Casimba Casino is not responsible for a payment sent to incorrect information supplied by you. Where a balance includes funds connected with a reversed, disputed or unauthorised payment, the withdrawal may be held until the matter is resolved.
Bonuses
Promotional offers are subject to the specific terms shown with each offer. These may include eligibility requirements, a qualifying deposit, wagering conditions, game restrictions, expiry dates, maximum winnings and withdrawal limits.
Before accepting a bonus, you should review its terms carefully. A bonus may not be converted into withdrawable funds until all applicable conditions have been satisfied. Casimba Casino may remove a bonus or related winnings where an offer has been obtained through error, abuse, multiple accounts or activity that conflicts with the promotional rules.
Unless the offer states otherwise, promotions are limited to one offer per person, household, device, payment method or other linked group. Casimba Casino may refuse participation where it reasonably believes that promotional activity is being manipulated.
Acceptable Use
You must use Casimba Casino lawfully, honestly and responsibly. The website and gaming services are provided for personal entertainment, not for commercial exploitation or use as a financial service.
- Provide information that is accurate and capable of being verified.
- Use only payment methods that you are authorised to use.
- Keep your account secure and notify Casimba Casino promptly of suspected misuse.
- Follow the rules displayed for each game, promotion and account feature.
- Respect the availability and technical operation of the website.
Prohibited Activities
You must not misuse the services or attempt to gain an unfair advantage. Prohibited conduct includes, but is not limited to:
- Opening or using more than one account without permission.
- Providing false, misleading or stolen identity or payment information.
- Using software, bots, scripts, automation or other tools to interfere with play.
- Exploiting a technical fault, pricing error, software defect or promotional mistake.
- Colluding with other users or attempting to manipulate game outcomes.
- Using the account for fraud, money laundering or any other unlawful purpose.
- Attacking, disrupting or attempting to gain unauthorised access to the website or its systems.
Where prohibited activity is identified, Casimba Casino may investigate the matter, restrict access, void affected transactions or take other proportionate action permitted by these Terms.
Intellectual Property
Casimba Casino and its suppliers retain all rights in the website, software, branding, graphics, text, game content and other materials made available through the services. You receive a limited, personal and non-transferable right to access those materials for legitimate use of the casino.
You must not copy, modify, reproduce, publish, sell, reverse engineer or commercially exploit any part of the service without prior written permission. Nothing in these Terms transfers ownership of intellectual property to you.
Limitation of Liability
Casimba Casino will take reasonable steps to provide a reliable service, but uninterrupted availability cannot be guaranteed. The website may be unavailable because of maintenance, technical problems, communications failures, events outside reasonable control or issues affecting third-party providers.
To the extent permitted by applicable law, Casimba Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information supplied by you, interruptions outside its reasonable control or use of the services contrary to these Terms. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Casino games involve financial risk, and no outcome is guaranteed. You are responsible for decisions made while using the services.
Account Suspension
Casimba Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, legal compliance, payment review or enforcement of these Terms.
You must not attempt to open a new account while a restriction or suspension is in place. If an account is closed, any remaining balance will be reviewed before repayment, subject to verification, unresolved disputes, applicable promotional conditions and any lawful deductions.
You may request account closure at any time. Closure does not remove obligations that arose before the account was closed.
Privacy
Personal information is handled in accordance with the Casimba Casino privacy information. Data may be used to create and administer your account, process transactions, verify identity and age, protect the service, meet applicable obligations and provide customer support.
You should review the privacy information to understand how information is collected, used, stored and shared. Casimba Casino may retain relevant records for as long as reasonably necessary for these purposes.
Responsible Gambling
Casimba Casino encourages a balanced approach to gambling. Gambling should remain an entertainment activity and should not be treated as a way to earn income or recover losses.
- Set personal deposit, spending and time limits before you play.
- Take regular breaks and avoid gambling when distressed, tired or under the influence.
- Do not chase losses or borrow money to gamble.
- Use available account controls or request a temporary or permanent self-exclusion where needed.
If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek appropriate support. Casimba Casino may apply additional safeguards or contact you about account activity where this is considered appropriate.
Amendments
Casimba Casino may update these Terms to reflect changes to the services, promotions, security measures or applicable requirements. The latest version will be made available on the website, together with its effective date where appropriate.
Changes will apply to future use of the services after publication. If a change materially affects your rights or obligations, you should review it before continuing to use your account. Continued use after an update indicates acceptance of the revised Terms.
Contact Information
For questions about these Terms, account administration, verification, transactions or responsible gambling controls, contact Casimba Casino through the support channels displayed on the website. You may also contact customer support at [email protected].
When contacting support, provide enough information for your request to be identified, but do not send passwords or complete payment credentials. Casimba Casino may request additional information through a secure process before discussing account-specific matters.
Last updated: